Effective Date: March 23, 2026
By using this website and services provided by The Heating & Cooling Pro LLC (“we,” “our,” or “us”), you agree to the following Terms of Service.
SMS Program Description and Messaging Use Cases
By providing your phone number, you consent to receive SMS (text) messages from The Heating & Cooling Pro LLC. These messages may include:
•Appointment scheduling and reminders
•Service updates and notifications
•Estimates and job-related communication
•Customer support responses
•Follow-ups regarding services
•Occasional promotional or marketing messages (if consent is provided)
Message frequency may vary depending on your interaction with us.
SMS Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying: STOP
After you send “STOP,” you will no longer receive SMS messages from us unless you re-subscribe.
For assistance, reply: HELP
Or contact us directly using the information below.
Message and Data Rates Disclosure
Message and data rates may apply depending on your mobile carrier and plan. The Heating & Cooling Pro LLC is not responsible for any charges incurred from your mobile provider.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
By using our services, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
Consent for Communication
By providing your phone number and/or email, you grant express written consent for The Heating & Cooling Pro LLC to contact you regarding products or services, including via autodialed and/or prerecorded calls, SMS/MMS messages, and email.
Your consent is not a condition of purchase.
You may opt out at any time by following the instructions above or contacting us directly.
All phone and email communications may be recorded for quality assurance and training purposes.
General Website Use
By using this website (the “Site”), you agree to comply with these Terms of Service, our Privacy Policy, and any additional terms applicable to certain sections of the Site.
We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of those changes.
Intellectual Property Rights
Limited License
All content on this Site is owned by or licensed to The Heating & Cooling Pro LLC and is protected by intellectual property laws.
You may use the Site for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, or modify any content without prior written consent.
User Submissions
Any content you submit to us grants The Heating & Cooling Pro LLC a royalty-free, perpetual, worldwide license to use, reproduce, and distribute that content.
You confirm that you have the right to submit such content.
Use Limitations
You agree not to:
•Use the Site for unlawful purposes
•Attempt to gain unauthorized access to systems
•Disrupt or interfere with Site functionality
You may link to our Site provided it does not imply endorsement or sponsorship without permission.
Disclaimers and Limitation of Liability
This Site and its content are provided “as is” without warranties of any kind.
The Heating & Cooling Pro LLC is not liable for any damages arising from:
•Use or inability to use the Site
•Errors or omissions in content
•Third-party links or services
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Online Transactions
Any transactions conducted through third-party services are solely between you and that third party. We are not responsible for those transactions.
User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
Termination
We reserve the right to terminate or restrict access to our Site or services at any time without notice.
Refund Policy
Refund terms, if applicable, will be provided at the time of purchase for specific services.
DMCA and Copyright
If you believe your copyright has been violated, please contact us so we can investigate and respond appropriately.
Governing Law
These Terms are governed by the laws of the State of Ohio, United States.
Any disputes shall be resolved through arbitration in Ohio.
Privacy Policy
Your use of our services is also governed by our Privacy Policy.
Please review it here: Privacy Policy
Contact Information
For questions or support, contact us:
The Heating & Cooling Pro LLC
5475 Roche Dr
Columbus, OH 43229
(614) 886-4024
info@theheatingandcoolingpro.com