Frequently Asked Questions on Heating & Air Conditioning
Questions about Heating, Air Conditioning or your indoor air quality? This is the place to get them answered.
“Your Comfort is Our Mission”
What services do you offer?
We provide a comprehensive range of HVAC services including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Our team is experienced in working with a variety of HVAC models and brands, ensuring that your system runs efficiently all year round.
Are you licensed and insured?
Yes, The Heating & Cooling Pro is fully licensed and insured in the state of Ohio. Our technicians are highly trained and certified, providing you with peace of mind knowing that your HVAC system is in good hands.
What brands do you work with?
We work with a wide range of HVAC brands, including but not limited to, Carrier, Trane, Lennox, and Goodman. Our technicians are knowledgeable about different models and can help you choose the best system for your needs and budget.
How often should I have my HVAC system serviced?
We recommend having your HVAC system serviced twice a year to ensure it is running efficiently and to prevent any potential issues before they become major problems. Regular maintenance can also help extend the life of your system and save you money on energy bills. We recommend a spring AC tune-up and a fall furnace tune-up and safety check.
What is your service area?
We proudly serve Columbus, Ohio and about a 25-mile radius. Our technicians are ready to assist you with all of your HVAC needs, whether you are located in the heart of the city or in one of CBus’ 22 suburbs.
Do you offer emergency services?
Yes, we offer 24/7 emergency services for those unexpected HVAC issues that need immediate attention. Our team is always ready to help, ensuring that your system is up and running as quickly as possible.
How can I schedule an appointment?
You can schedule an appointment by calling us directly at (614) 886-4024 or by filling out the service request form on our website. Our friendly customer service team is ready to assist you and find a time that works best for your schedule.
Do you offer any warranties or guarantees?
Yes, we stand behind the quality of our work and offer warranties on our services and products. We are committed to your satisfaction and will do everything we can to ensure you are happy with our services. Warranties vary by manufacturer. Consult our friendly service technician for our warranty.
What payment methods do you accept?
We accept a variety of payment methods including cash, credit cards, and checks. We also offer financing options to help make our services more affordable for our customers.
How can I get a quote for my HVAC project?
You can get a quote by contacting us directly at (614) 560-1747 or by completing our quote request form on our website. One of our experienced technicians will assess your needs and provide you with a detailed estimate.
We Service All HVAC Brands
How do you determine the size for a heating and cooling system for my home?
To determine the appropriate size for your heating and cooling system, our technicians consider various factors including the size of your home, insulation levels, window size and quantity, and local climate. A properly sized HVAC system ensures optimal efficiency and comfort in your home.
What size HVAC system does my home need?
The size of the HVAC system your home needs depends on multiple factors such as the home’s square footage, insulation, and local climate. Our experts can perform a detailed assessment to recommend the most suitable size for your specific needs.
How is the efficiency of cooling equipment measured?
The efficiency of cooling equipment is commonly measured by the Seasonal Energy Efficiency Ratio (SEER). A higher SEER rating indicates a more efficient system. For cooling systems, the U.S. Department of Energy requires a minimum SEER rating of 13 or 14, depending on your location.
How can I increase the life and efficiency of my home’s cooling and heating systems?
Regular maintenance, timely repairs, and proper usage can significantly enhance the life and efficiency of your HVAC systems. Ensure to replace filters regularly, keep vents unblocked, and schedule annual professional maintenance checks.
Is a larger system with more capacity better?
Not necessarily. A system that is too large for your home can lead to short cycling, uneven temperatures, and increased energy bills. It is crucial to choose a system that is appropriately sized for your space to ensure efficiency and comfort.
How long should an AC system run in a cycle?
An AC system typically runs for about 15 to 20 minutes per cycle under normal conditions. However, this can vary based on outdoor temperatures and the home’s insulation. Properly sized equipment will ensure optimal cycle times.
Should I attempt to keep my AC from running too much?
While it’s important to use your AC efficiently, trying to restrict its run time excessively can lead to discomfort and humidity issues in your home. Using a programmable thermostat can help maintain a balance between comfort and efficiency.
What temperature should my home’s AC produce?
The air from your AC should be around 15-20 degrees cooler than the air in your home. So, if your home is at 80 degrees, the air from the vents should be between 60-65 degrees. This can vary based on outdoor conditions and system settings.
What’s the best temperature to set my thermostat?
The U.S. Department of Energy recommends setting your thermostat to 78°F (26°C) when you are at home and need cooling, and higher when you are away. Adjusting your thermostat to a higher setting when you are asleep or away from home can lead to significant energy savings.
Should I install a programmable thermostat?
Yes, installing a programmable thermostat can help you set your home’s temperature based on your schedule, leading to enhanced comfort and energy savings. It allows you to automatically adjust the temperature when you are asleep or away from home.
How often must I replace my home’s HVAC filters?
You should check your HVAC filters every month, especially during high-use seasons like summer and winter. Generally, you should replace them every 3 months, but this can vary based on the type of filter you use and your home’s specific needs.
Heating & Cooling Products
As a homeowner, can I do any maintenance on my home’s air conditioner?
Yes, homeowners can perform basic maintenance tasks such as cleaning or replacing the air filter, ensuring the area around the outdoor unit is clear of debris, and checking that all vents are unblocked. However, for more complex tasks, it’s best to call a professional.
How frequently should I have maintenance performed on my home’s HVAC system?
We recommend having professional maintenance performed on your HVAC system at least once a year. This helps ensure that your system is running efficiently, can help prevent unexpected breakdowns, and can extend the life of your equipment.
What can I check on my home’s HVAC system before I contact you for service?
Before contacting us for service, you can check a few things such as ensuring the thermostat is set correctly, checking if the circuit breaker is tripped, and replacing the air filter if it’s dirty. These simple checks can sometimes resolve common issues.
How much does a new heating and cooling system cost?
The cost of a new heating and cooling system varies widely based on the type of system, the brand, the size of your home, and other factors. On average, you can expect to pay anywhere from $3,000 to $7,000, including installation. We can provide a detailed estimate based on your specific needs.
My HVAC service tech says my AC unit is obsolete, even though it’s cooling fine. What does that mean?
Even if your AC unit is still cooling your home, if it is obsolete, it may be using outdated technology that is less energy-efficient and more costly to repair. Upgrading to a newer model can provide better performance, efficiency, and could save you money in the long run.
Can I save energy costs by closing registers and doors in rooms that we don’t use regularly?
While it might seem like a good idea, closing registers and doors in unused rooms can actually cause pressure imbalances and make your HVAC system work harder, potentially leading to increased energy costs and wear on the system.
Why should I consider installing a humidifier?
Installing a humidifier can help maintain optimal indoor humidity levels, enhancing comfort, reducing static electricity, and potentially improving respiratory health. It can also help protect wooden furniture and musical instruments from drying out.
Is it normal for my home’s heat pump to deliver warm air (versus hot air) and operate for a long time during the heating season?
Yes, it is normal for a heat pump to deliver air that feels warm rather than hot, and to operate for longer periods during the heating season. This is because heat pumps work by transferring heat rather than generating it, making them more energy-efficient.
Why does my heat pump make a “whooshing” sound and deliver cool air from the registers?
This “whooshing” sound is likely your heat pump going through a defrost cycle, which is normal. During this cycle, the system temporarily reverses to melt any frost on the outdoor unit, which can cause cool air to blow from the registers. This is a normal part of heat pump operation in colder weather.
How do I know if my air conditioning system is large enough for my home?
An appropriately sized air conditioning system should be able to maintain a comfortable temperature in your home, even on the hottest days. If your system
struggles to cool your home, runs constantly, or results in uneven temperatures, it might be undersized. A professional assessment can provide a definitive answer.
How can I determine if I should repair or replace my current HVAC equipment?
Consider factors such as the age of the equipment, the cost of repairs, and the system’s overall efficiency. If your system is more than 10 years old, requires frequent repairs, or is becoming less efficient, it might be more cost-effective to replace it. A professional can help you weigh the pros and cons and make an informed decision.
HVAC Contractor Nearby
As a licensed HVAC contractor, The Heating and Cooling Pro provides comprehensive heating, ventilation, and air conditioning services to ensure your home or business stays comfortable year-round. Our team of certified technicians is equipped to handle installations, repairs, and maintenance for a wide variety of HVAC systems.
Ready to enhance your indoor comfort? Call The Heating & Cooling Pro today or complete our service request form to schedule your service. Our friendly and knowledgeable team is here to provide top-quality HVAC solutions tailored to your needs. Let us help you create a comfortable and healthy living space.
